Customer Service

We are here to help you

We are here to help you with everything from product selection and ordering to installation and tech support. Just give us a call!


7:00 a.m. - 5:00 p.m. Pacific Time, Monday - Friday

Read our customer service guarantees.

Account Info

You can access your account online at any time through our My Account feature (at the top of every page).

»My Account

  • View Order History
  • Track Packages
  • Update Address Book
  • Change Password
  • Reorder

Order Info

Order Status: Check your email for order status and tracking info – or email us at

Return A Product: We understand returns might be necessary. Review our Return Policy, and then email a return authorization request to

Contact Us

Home Controls, Inc.
8525 Redwood Creek Lane
San Diego, CA 92126

»Email Customer Service

Toll Free: 800-266-8765
Phone: 858-693-8887
Fax: 858-693-8892

»Email Webmaster

Product Assistance

Before You Order: For helpful product recommendations and suggestions, email

After You Order: For FREE technical support and troubleshooting, email


Home Controls offers several programs for integrators installing automation, security and networking systems.

»Become A Dealer

Corporate Contacts

New manufacturers, members of the press and companies wishing to offer their services can Email Our Corporate Office.