shipping policy

Home Controls offers same-day shipping for in-stock products ordered via credit card/PayPal before 3 p.m. Pacific Time. Our huge inventory assures you the most timely delivery possible!

Our standard shipping method for domestic orders is by ground service, provided by UPS or USPS. We also offer Second Day Air, Next Day, and Saturday shipping for an additional charge. Please specify when ordering.

Post Office Box addresses are only accepted for USPS shipments. For UPS shipment options, orders must be shipped to a physical street address.

Upon checking out, shipping charges are automatically calculated.

Economy Standard Shipping

No promo code is needed during checkout.

Economy standard shipping is only $6.99 on most orders (up to 5 pounds). Your order will ship by our preferred shipping method. Estimated delivery time is between 3 and 7 days. Valid for retail online orders only. Domestic USA only. Excludes Hawaii and Alaska. Does not include international orders. If you order does not qualify for this limited-time offer, then our regular standard shipping option will display in your shopping cart.

Free Standard Shipping

Use promo codeFREE199during checkout.

Receive free standard shipping for most orders over $199.00. Offer excludes heavy or dimensional products. Your order will ship via ground shipping with a delivery time of 3-7 days. Offer is valid only for retail orders submitted online. Not valid for dealer or phone orders. Express delivery costs extra. Domestic USA only. Excludes Hawaii and Alaska. Does not include international orders. Only one promo code per order; cannot be combined with any other promo, discount or offer.

Products with "NOTE: This is a heavy/dimensional part; it is not eligible for free shipping." showing on the product listing do not qualify for Free Standard Shipping.

20% Off Expedite Shipping

Use promo codeUPS20during checkout.

Receive 20% Off shipping when using Expedited (2-3 Business Days) or Overnight (1 Business Day) delivery. Good for both retail and dealer orders. No minimum order size required. Saturday delivery not eligible for this discount. Does not include international orders. Only one promo code per order; cannot be combined with any other promo, discount or offer.

Domestic Shipping

  • Our standard shipping method for domestic orders to the continental United States is by ground service with a 2 to 5 business day delivery time. Ground service charges are based on and discounted from current common carrier freight charges with a $6.95 minimum rate.
  • For Second Day Air delivery in the continental United States, delivery time for in-stock items is typically 1 to 3 days. Second Day Air charges are based on and discounted from current carrier freight charges.
  • Next Day delivery is available. Next Day charges are based on and discounted from current common carrier freight charges. (UPS Saturday delivery limited to UPS service areas.)
  • Certain heavy or bulky products may incur extra dimensional weight charges that are not automatically calculated by the shipping calculator. If your order contains products that meet this criteria, Home Controls will contact you prior to shipping to get your approval for any additional shipping charges.

International Shipping

  • All international orders over $500.00 U.S. must be paid via PayPal or wire transfer. Contact Customer Service for wire transfer instructions.
  • Shipping cost includes insurance.
  • The total charge for your order covers the cost of the products and shipping only. You are responsible for all import and other charges your country may require, such as but not limited to taxes, tariffs, duties, etc.
  • Certain heavy or bulky products may incur extra dimensional weight charges that are not automatically calculated by the shipping calculator. If your order contains products that meet this criteria, Home Controls will contact you prior to shipping to get your approval for any additional shipping charges.

Orders

We request information from our customers through our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

All shipping FOB San Diego, CA. Please contact us at 800-266-8765 (Toll free in the U.S.) or at service@homecontrols.com if you have any questions.