Rently Blue RBDB02 — Enterprise Bluetooth Lock Installation Manual

Installation manual for the Rently Blue Enterprise Bluetooth Lock (Model RBDB02) — a keyless smart deadbolt designed for property managers and renters, supporting self-showing access, unique renter codes, and app-based control.

About Rently Blue

• Easy Install — replace an existing "dumb" lock with a smart Bluetooth deadbolt in minutes.
• Eliminate Keys — unique codes provide property access without physical keys.
• Self-Showing — instantly activate Rently.com's patented self-showing technology on vacant properties.
• Low Battery Alert — notification when batteries run low. Replace with 4 standard AA batteries.
• Resident Access — provide renters access via the Rently Remot App.

Important Notes Before Installing

1. Use the included stencil to confirm the door meets lock specifications.
2. Set the Left/Right toggle on the lock backing to match the door's handedness. The lock will not function if the wrong configuration is chosen.
3. After installation, test unlocking the door using the Rently Manager app or Rently Remot App.

Technical Specifications

Installation Overview

1. Use the included stencil to confirm your door meets lock specifications.
2. Install the bolt in the unlocked position (turn clockwise and pull to extend the latch if needed). Ensure "Up" text is right-side up and secure with the supplied screws.
3. Install the lock keypad and route its cable under the deadbolt.
4. Ensure the rubber backing sits flush against the door, then pull the cable through the door opening below the deadbolt.
5. Place rubber backing against the door first, followed by the metal backplate, threading the cable through the opening. Install with the supplied screws (top screw optional).
6. Locate the Left/Right toggle on the back of the lock housing and set it to match your door's handedness (use the diagram printed in the manual to confirm left- vs. right-handed).
7. Connect the deadbolt to the back portion of the lock, ensuring the cable pins face down.
8. Ensure the back knob is horizontal for left-hand doors and vertical for right-hand doors.
9. Optional autolock sensor: insert the autolock connector into the back of the lock and feed the sensor through the top rubber opening. Remove the adhesive backing and install the door sensor on both sides of the interior door frame, no more than 3/4" apart when the door is closed.
10. Align the back of the lock with the backplate, screw the backplate onto the lock, insert 4 AA batteries, and replace the battery cover.
11. Download the Rently Manager App, sign in, and select the "Nearby" tab.
12. Hold your hand over the lock — the screen lights up and the lock highlights in the app. Tap "Unlock" — the door should unlock. If not, see troubleshooting below.
13. In the Rently Manager app, tap the "Code unlock" button; the app displays a unique code. Type the code into the lock (followed by #) to unlock. If not, see troubleshooting.

Everyday Use

• Locking: touchscreen — press and hold # or the lock icon until the deadbolt engages.
• Unlocking with a key: insert key and rotate until the deadbolt disengages.
• Unlocking with a code: type the code followed by # or the unlock key.
• Unlocking via app: pair the lock, select it, tap Unlock — you must be within 10 feet of the lock.

Managing Access (via rently.com)

• Vendor Codes: log in with manager credentials, select the Vendors tab, and create a new vendor. Vendor codes are only active during vacancy. Ensure the lock's serial number is printed and visible on the lock to facilitate vendor access.
• Self-Showing Codes: assign the Bluetooth lock to the appropriate property with manager credentials, and confirm the serial number is printed and visible.
• Resident Invite: select "Start Lease," enter the resident's email and name — they'll gain lock control via the Remot App.

Troubleshooting

Q: The deadbolt retracts whenever I press # or check when locked.
A: The L/R toggle isn't set correctly — reset the toggle.

Q: My lock beeps when I enter a code.
A: Verify the lock was synced with the Rently Manager app after installation. If not, sync it.

Q: How do I extend the latch bolt?
A: Twist the latch clockwise and pull; it will snap into place.

Q: How do I give residents access?
A: In the Rently Web portal, select the property with Rently Blue and click "Start Lease."

Q: Why won't my Rently Manager App unlock the door?
A: Ensure Bluetooth is enabled and the correct lock is selected under "Nearby," then activate the keypad and press Unlock.

Q: Why can't I remove the key from the lock?
A: The rod from the keypad installation step was installed incorrectly — ensure the rod is vertical during install.

Additional FAQs: use.rently.com/faq · Phone support: 1-888-340-6340, M–F 8:00am–5pm PST

Warranty

Rently Blue locksets carry a lifetime mechanical and finish warranty to the original residential user occupying the premises where the lock was originally installed, covering defects in material and workmanship. For commercial/institutional/industrial installations, mechanical parts warranty is reduced to 3 years and finish warranty to 1 year. Electronic components are warranted for 1 year. The warranty excludes damage from modification, misuse, improper installation, acts of God, or use of incompatible chemicals/paints, and does not cover cosmetic wear. Repaired/replaced units are warranted for 60 days or the remainder of the original term, whichever is longer.

Warranty claims: email support@rently.com or call (888) 340-6340, M–F 8:00am–4:30pm PST.

FCC ID: 2AH4J-RKDB02. This device complies with FCC Part 15 rules for Class B digital devices.