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August 31, 2026 6 min read
Dealer programming instructions for the Napco GEM-P800 security control panel: zones, timers, features, and report codes.
Programming instructions for the Napco GEM-P800 security control panel (WI851A) — the dealer programming reference for zones, timers, features, report codes, and wireless devices. Intended for use alongside the GEM-P800 Installation Manual (WI850).
These programming instructions cover the Dealer Program Mode keypad procedures for the GEM-P800 control panel: entering/exiting Dealer Mode, LED-type and Direct-Entry-type programming blocks, hexadecimal data entry, defaulting the panel, and the full reference of zone features, system timers, report codes, and wireless transmitter/keyfob/smoke-detector programming.
Enter A–F digits using the numeric key plus a modifier key combination as documented in the manual (e.g., A = key 1 + modifier, through F = key 6 + modifier).
Press the key corresponding to a feature to turn its LED ON (enabled); press again to turn OFF (disabled). Press the Blank key to disable all features in the block at once.
Example: To program Zones 2 and 3 as Follower Zones (Block 02 Exit/Entry Follower): enter Block 02, press the key for Zone 2, then the key for Zone 3 — both LEDs light to confirm.
Enter data directly, digit by digit. Use the Blank key to clear digits.
Example 1: Program a 60-second Exit Delay (Block 10): enter Block 10, then enter "060".
Example 2 (hexadecimal): Program a Dialing Prefix of "9E" (Block 44): enter Block 44, then "9" followed by the hex entry for "E".
Enter the Programming Block number to display the first digit, then press Scroll to view subsequent digits. Data is shown in a binary LED pattern per digit value (0–F). Note: in Subscriber ID Numbers, Phone Numbers, Pager leading/trailing digits, and Report Codes, a value of "0" displays as "A".
Note: Dealer Options 1 [96] and Dealer Options 2 [97] are NOT reset by a default. If Dealer Code Lockout is programmed, the panel will not default the Dealer Code. The Event Log is erased when the panel is defaulted.
| Block | Feature |
|---|---|
| 00 | Exit/Entry Zones (default: Zone 1 ON) |
| 01 | Home/Away with Delay Zones |
| 02 | Exit/Entry Follower Zones (UL restricted) |
| 03 | Auto Bypass Reentry Zones (UL restricted) |
| 04 | 24 Hour Protection Zones |
| 05 | 40ms Loop Response Zones (not permitted for UL installations) |
| 06 | Open Circuit Zones (see wiring diagram; not permitted for UL) |
| 07 | Burg (Steady) Output (default: all zones ON) |
| 08 | Programmable Output (PGM) (default: all zones ON) |
| 09 | Selective Bypass (default: all zones ON) |
| Block | Setting | Default / Notes |
|---|---|---|
| 10 | Exit Delay (seconds) | Default 045; max entry 255 |
| 11 | Entry Delay (seconds) | Default 030; max entry 255 |
| 12 | Burg (Steady) Output Time-out (minutes) | Default 005; max entry 255 |
| 13 | Fire (Pulsed) Output Time-out (minutes) | Default 000; max entry 255 |
| 14 | Test Timer Interval (days) | Default 001; max entry 255 |
| 15 | Line Cut Time-to-Fail (seconds, 0=disabled) | Valid entries 10–255 |
| 16 | Wireless Supervisory Timer (hours) | — |
| 17 | Wireless Smoke Supervisory Timer (hours) | Default 8; max entry 8 |
| 18 | Test Timer Offset (hours) | Default 12; max entry 23 |
| 20 | Keypad Features 1 (Keypad Fire/AUX/Panic, Ambush) | All default OFF |
| 21 | Keypad Features 2 (Audible panic, Exit/Entry Urgency, Display Bypass, Disable Code Entry Beeps) | Zn1/Zn3 default ON |
| 22 | Miscellaneous Features 1 (Abort Delay, Easy Arm/Exit, Swinger Shutdown, Bell on Line Cut) | Zn2/Zn3 default ON |
| 23 | Programmable Output (PGM) Features 1 (Audio Verification, Access Output, Follow Keypad Sounder, Keyfob Chirp) | All default OFF; UL restricted |
| 24 | PGM Features 2 (Fire, AUX, Panic, Test Timer) | All default OFF |
| 25 | PGM Features 3 (AC Fail, Low Battery, Trouble, Armed) | All default OFF |
| 26 | Miscellaneous Features 2 (Momentary Keyswitch Arming, Inhibit Fail to Communicate/Low Battery Display) | All default OFF; some UL restricted |
UL Note: Programming options [05], [06], [23-2], [26-3], and [26-4] are not permitted for UL installations.
Enter the RF ID# from the transmitter/keyfob/smoke detector label (format XXXXXX:X), plus the point number to associate with the zone (enter 1 for a single-point GEM-TRANS2, or for GEM-GB/GEM-DT/GEM-PIR devices).
Example: Map point 1 of a window/door transmitter with RF ID# 0012B0:0 to Zone 3 (Block 73): enter Dealer Mode, enter Block 73, then enter "0012B0:01". If the RF ID# is entered incorrectly, the keypad emits a 1-second error tone — repeat entry.
Enter RF ID# plus AUX1/AUX2 button assignments: 1=Panic, 2=AUX, 3=Bell ON, 4=PGM, 5=Instant, 6=Access on PGM, 7=Full Set System, 8=Interior.
Enter RF ID# for up to 4 wireless smoke detectors.
Note: Dealer Options 1 [96] and 2 [97] are not reset by a panel default.
Refer to Installation Instructions (WI850) for the full GEM-P800 wiring diagram. For a residential burglary configuration with 4-hour standby: combined standby load = 500 mA, bell output = 2.0 amp. This equipment should be installed per Chapter 2 of the National Fire Alarm Code, ANSI/NFPA 72-1993 (National Fire Protection Association, Batterymarch Park, Quincy MA).
For technical assistance, contact the NAPCO Toll Free Helpline: (800) 645-9440. This programming reference is intended for use with GEM-P800 Installation Manual WI850.
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