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August 31, 2026 3 min read
Setup and operating instructions for the MedReady 1700PRN medication dispenser, a PRN (as-needed) dosing model with 28 usable medication positions.
Setup and operating instructions for the MedReady 1700PRN medication dispenser, a PRN (as-needed) dosing model with 29 medication positions (28 usable). Covers first-time setup, loading medication, and troubleshooting.
| Symptom | Cause / Solution |
|---|---|
| No PRN time displayed, but colon is blinking | Unit isn't getting AC power. Try a different outlet known to be live; confirm both ends are connected. |
| PRN time doesn't reset when opening the medication door | Step 6 wasn't followed when replacing the lid — the medication door pushes up the T-Bar to trigger a micro switch that resets the PRN time. If the door is on the wrong side of the T-Bar, it can't engage the switch. |
| Medication tray doesn't rotate when PRN time reaches 0:00 | Battery isn't plugged in (see step 1). To test: disconnect AC power — only the colon should still be blinking. |
| New medication slot is empty | Medication wasn't loaded properly — refer to step 5. |
| Display shows "OFF" | Press and hold the HOUR button by itself for several seconds to return to the PRN time display. |
| Blue lid won't go back on | See step 6 above. |
| Battery and AC connected but device won't rotate to next dose at 0:00 | The medication tray was likely previously forced to the next dose, disabling the device. Call customer support at 310-328-7557 (9:00–4:30 PT, M-F) to correct. |
Many PRN regimens involve dispensing narcotics. The MedReady 1700PRN is a medication aid only — it is NOT a medication safe or vault. A determined patient can access more medication than intended. If there is any doubt that a patient may have an uncontrollable urge to access excess medication, do not use this device. Under normal use, only one dose is available at any time.
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