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  • ABB-Welcome M22344W — Basic Hands-Free Indoor Station User Manual

    August 31, 2026 5 min read

    Complete user manual for the ABB-Welcome M22344W 4.3" touchscreen indoor station — control elements, communication menu, system settings, technical data, and installation.

    Full text manual (for reference)

    Overview

    The ABB-Welcome M22344W (M2231x-x family) is a 4.3" color-touchscreen indoor station for the ABB-Welcome door communication system. It's an integral part of the ABB-Welcome system and operates exclusively with components from this system. The device must only be installed in dry indoor rooms, and must be installed only by an authorized electrician.

    ⚠ Safety Warnings

    • Electric voltage — risk of death and fire from 100–240V supply. Work on the 100–240V supply system may only be performed by authorized electricians. Disconnect mains power prior to installation and/or disassembly.
    • Low-voltage and 100–240V cables must not be installed together in a flush-mounted socket — a short-circuit could put a 100–240V load on the low-voltage line.
    • Only install if you have the necessary electrical engineering knowledge and experience. Apply the "five safety rules" (DIN VDE 0105, EN 50110): disconnect from power; secure against reconnection; ensure there is no voltage; connect to earth; cover or barricade adjacent live parts. Use suitable personal protective clothing and only suitable tools/measuring devices.
    • Screen care: never use hard or sharp objects on the touch screen — use your finger or a plastic stylus. Clean with a soft cloth and commercially available glass cleaner; never use abrasive cleaning agents.

    Control Elements

    # Control Function
    1 4.3" Color Display Main touchscreen interface
    2 Communication Button Incoming call: press to answer (within 30 sec), press again to end. Standby: press to enter the communication menu. LED flashes slowly = incoming call; illuminated = conversation in progress; flashes rapidly = system busy.
    3 Unlock Button Press anytime to open the door. Auto-unlock: hold 10+ seconds to enable/disable (LED turns on when enabled). LED illuminated = auto-unlock active; flashing rapidly = door open past the set time (requires sensor).
    4 Surveillance Button Standby: press to survey the default outdoor station. While display is on: press to survey the next outdoor station (install-dependent), hold to take a snapshot. Standby with flashing LED: press to view missed-call History.
    5 Mute Button Standby: press to mute this station's ringtone; hold to mute all stations in the apartment. Incoming call: press to reject. During conversation: press to mute the microphone. LED illuminates when muted.
    6 Programmable Button 1 Default: releases the lock connected to an outdoor station (COM-NC-NO). Standby: hold 3 sec to send an SOS alarm to the guard unit (LED flashes slowly = success, rapidly = failure). Can also be programmed for other functions (e.g. call guard unit, intercom) via your installer.
    7 System Setting Button Enters the system settings menu. LED flashes rapidly while a setting operation is busy.
    8 Induction Loop Hearing-aid induction loop function (M22343- models only).

    During Calls

    • Press the communication button to accept an incoming call; press again to end it.
    • Press the unlock button to open the door the call is from.
    • Press the surveillance button to view the outdoor station's analog camera (if present); hold to take a snapshot.
    • Press the mute button to mute the incoming ringtone, or mute the microphone during conversation.
    • Press the programmable button to activate its assigned function (e.g. release 2nd lock, control switch actuator).
    • Press the fullscreen toggle to enable/disable fullscreen video; hold it to enter the brightness/volume settings menu.
    • The screen shows time remaining on the connection and the outdoor station number.

    Display & Volume Settings (During a Call)

    Hold the fullscreen/settings control for 3 seconds during a call to enter display & volume settings: navigate with up/down/confirm/cancel buttons to adjust speech volume (adjustable only during conversation), saturation, and brightness.

    Communication Menu

    Press the communication button in standby to enter the communication menu:

    • Intercom call — touch an existing call list entry to make an intercom call (set up intercom lists first under System Settings → Intercom Settings; up to 32 lists).
    • Call to guard unit — call the guard unit directly.
    • Broadcast — enable the broadcast function.
    • Switch actuator — activate an existing actuator list entry to enable a connected lock or light (set up actuator lists first under System Settings → Switch Actuator; up to 10 lists).

    System Settings Menu

    Press the system setting button to access:

    1. Intercom settings — set intercom lists among/within apartments (up to 32 lists)
    2. Switch actuator — set actuator lists (up to 10 lists)
    3. Program button — assign functions to programmable buttons (e.g. release 2nd-lock, call guard unit)
    4. Auto unlock — set automatic unlock time ranges (two configurable time windows)
    5. Set OS password — set a custom door-open password (3–8 digits) for use with an outdoor station keypad
    6. Ringtone — set bell sound for the default outdoor station, other outdoor stations, apartment door, or other events (e.g. guard call)
    7. Volume — set ringtone volume, enable/disable touch feedback tone, set ringtone as fixed or cycled
    8. Date and time — set date, time, and enable/disable daylight saving time
    9. Other settings — auto full screen, door status check, auto-snapshot, missed call notification
    10. History — view up to 100 recorded events (received/missed calls); view details or delete entries
    11. Language — set the local display language
    12. Information — device info screen
    13. Reset factory defaultReset all settings restores defaults without deleting programmed data/history (intercom/actuator lists); Clear all data deletes all programmed data, history, and restores full factory defaults.

    Camera List Settings

    Displays the status of the camera list; view cameras from the Camera interface; enable/disable individual cameras; name each camera (1–14 characters). Only available when a Camera interface (mode=4) is associated with the indoor station.

    Technical Data

    Display resolution 480 x 272
    Display size 4.3"
    Operating temperature -10°C to +55°C
    Storage temperature -40°C to +70°C
    Protection rating IP 30
    Single-wire clamps 2 x 0.28mm² – 2 x 0.75mm²
    Fine-wire clamps 2 x 0.28mm² – 2 x 0.75mm²
    Bus voltage 20–30V
    Size 154 x 134 x 23 mm

    Mounting / Installation

    • Terminate all branches of the wiring system via a connected bus device (indoor station, outdoor station, system device).
    • Do not install the system controller next to the bell transformer or other power supplies (avoid interference).
    • Do not install system bus wires together with 100–240V wires. Do not use common cables for door opener wires and system bus wires. Avoid bridges between different cable types.
    • Use only two wires for the system bus in a four-core or multi-core cable. Never install incoming/outgoing bus, or internal/external bus, in the same cable when looping.
    • Open the housing by pulling the clamp at the bottom of the device.
    • Mount via the bottom screw holes per the manual's installation dimension diagram, or fix to an existing flush-mounted box (compatible box dimensions shown in the manual).

    Address & Configuration Switches (rear of unit)

    • Station selector switch — sets the address of the default outdoor station.
    • X10/X1 selector switches — set the tens/units digits of the indoor station address; X200/X100 dip-switches set the hundreds digit.
    • Master/Slave function — only one indoor station per apartment should be set to "Master" (M/S on); all others in the same apartment must be "Slave" (M/S off).
    • Terminal resistor — in video or mixed audio/video installations, set to "RC on" on the last device of the line.
    • Bus connections — a/b = bus connection, bell symbol = door bell connection, DC/GND = additional power supply.
    • Induction loop connector — for hearing-aid compatibility (where equipped).

    Environmental Disposal

    Used electric and electronic devices must not be disposed of with domestic waste — they contain valuable raw materials that can be recycled. Dispose of at an appropriate collecting depot. ABB products comply with EU-Directive 2002/96/EG (WEEE), 2002/95/EG (RoHS), and the EU-REACH ordinance (EG No. 1907/2006).