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    ABB-Welcome 83210-AP — Audio Hands-Free Indoor Station Manual

    August 31, 2026 4 min read

    User and installation manual for the ABB-Welcome 83210-AP-xxx-500 Audio Hands-Free Indoor Station.

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    Full text manual (for reference)

    User and installation manual for the ABB-Welcome 83210-AP-xxx-500 Audio Hands-Free Indoor Station, a component of the ABB-Welcome door communication system with communication, unlock, light, and mute controls.

    Intended Use

    This device is an integral part of the ABB-Welcome door communication system and operates exclusively with components from this system. It must only be installed in dry indoor rooms.

    Safety

    WARNING — Electric voltage! Risk of death and fire due to electrical voltage of 100–240V. Work on the 100-240V supply system may only be performed by authorized electricians. Disconnect the mains power supply prior to installation and/or disassembly.

    Control Elements

    Button Function
    Communication When a call is coming, press to activate communication within 30 seconds and press again to end the call. In standby mode, press to enter the communication menu.
    Unlock Press to open the door at any time. Auto-unlock: door automatically opens after an incoming call (hold this button 10+ seconds until the backlit LED turns on; repeat to switch the function off).
    Light Switches lighting (default function). Long-press 3s to enter setting mode for additional functions (e.g., call to Guard unit, room-to-room intercom, open the 2nd lock).
    Mute In standby, press to mute this indoor station's ringtone, or hold to mute all indoor stations in the apartment. When a call is coming, press to reject the call. During a conversation, press to mute the microphone (LED illuminates to indicate mute status).

    Setting the Device

    Set Indoor Station Address (X200, X100)

    1. Hold "Light" button for 3s to enter setting mode (4 LEDs on).
    2. Hold "Talk" button for 3s to enter the X200/X100 address setting.
    3. Press "Mute" button to change the number (default value = 0). LED indicates the value: "Talk" flashes = 0xx, "Unlock" flashes = 1xx, "Light" flashes = 2xx.
    4. Hold "Light" button for 3s to exit setting mode (4 LEDs off).

    Set Function of Light Button

    1. Hold "Light" button for 3s to enter setting mode (4 LEDs on).
    2. Hold "Unlock" button for 3s to enter light-button function setting.
    3. Press "Mute" button to change the function: "Talk" flashes = switching the lighting; "Unlock" flashes = opening the 2nd lock; "Light" flashes = room-to-room intercom; "Mute" flashes = call Guard unit.
    4. Hold "Light" button for 3s to exit setting mode.

    Set Ringtone Type

    1. Hold "Light" button for 3s to enter setting mode.
    2. Press "Unlock" to set the door bell ringtone type; press "Light" to set the room-to-room intercom/Guard unit call ringtone; press "Mute" to set the Outdoor/Gate station ringtone.
    3. Hold "Light" button for 3s to exit setting mode.

    Set Repeated Ringtone

    Hold "Light" button for 3s to enter setting mode, then hold "Mute" for 3s to toggle repeated ringtone on/off. Hold "Light" button for 3s to exit.

    Set Ringtone Volume

    Hold "Light" button for 3s to enter setting mode, press "Talk" to enter ringtone volume setting, press "Mute" to adjust the volume, then hold "Light" button for 3s to exit.

    Set Speech Volume

    This setting must be done during an active communication. Hold "Light" button for 3s to enter setting mode (LED flashes), press "Light" to adjust the volume, then hold "Light" button for 3s to exit.

    Technical Data

    Operating temperature -10°C to +55°C
    Storage temperature -40°C to +70°C
    Protection IP 30
    Single-wire clamps 2 x 0.28mm² – 2 x 0.75mm²
    Fine-wire clamps 2 x 0.28mm² – 2 x 0.75mm²
    Bus voltage 20–30 V
    Size 175 x 81 x 22 mm

    Mounting / Installation

    Requirements for the Electrician

    WARNING — Electric voltage! Install the device only if you have the necessary electrical engineering knowledge and experience. Incorrect installation endangers life and can cause serious property damage (e.g., fire). Apply the "five safety rules" (DIN VDE 0105, EN 50110): disconnect from power; secure against being re-connected; ensure there is no voltage; connect to earth; cover or barricade adjacent live parts. Use suitable personal protective clothing and only suitable tools/measuring devices. Check the type of supply network (TN, IT, TT system) to confirm proper power supply conditions.

    General Installation Instructions

    • Terminate all branches of the wiring system via a connected bus device (e.g., indoor station, outdoor station, system device).
    • Do not install the system controller directly next to the bell transformer or other power supplies (to avoid interference).
    • Do not install system bus wires together with 100-240V wires.
    • Do not use common cables for door opener wires and system bus wires.
    • Avoid bridges between different cable types.
    • Use only two wires for the system bus in a four-core or multi-core cable.
    • Never install incoming and outgoing bus, or internal and external bus, inside the same cable when looping.

    Mounting

    1. Dismantling: pull the clamp on the bottom of the device, then open the housing of the panel.
    2. The bottom of the device has screw holes for wall-fastening, or it can be fixed to an existing flush-mounted box.
    3. Wiring: fix the bottom of the device and connect per the wiring diagram. The insulated section of the cable end must not be longer than 10mm.
    4. Settings: set addresses of the preferred outdoor stations and the indoor station address on the jumper (see "Adjusting the Device" section).
    5. Mounted on the wall: fix the bottom of the device to the wall, then latch the upper part onto the bottom — place the upper side on the lock-in lugs and press the bottom side until it's caught by the clamp.
    6. Mounted with flush-mounted box: fix the bottom of the device to the existing flush-mounted box, then latch the upper part onto the bottom the same way.

    Adjusting the Device

    The device has jumpers/switches for: (1) Station Selector — sets the address of the default outdoor station; (2) X10/X1 selector switches — set the tens/units address digits of the indoor station (X100/X200), configured via the "Light" button; (3) Master/Slave function — only one indoor station per apartment should be set as "Master" (M/S on); all additional indoor stations in the same apartment must be set as "Slave" (M/S off); (4) Terminal resistor — set to "RC on" on the last device of the line in video or mixed audio/video installations; (5) a/b bus connection and door bell connection terminals.

    Environment

    Used electric and electronic devices must not be disposed of with domestic waste — the device contains valuable raw materials that can be recycled. Dispose of it at an appropriate collecting depot. ABB products meet EU-Directive 2002/96/EG (WEEE), 2002/95/EG (RoHS), and EU-REACH ordinance requirements.