On-Q/Legrand inQuire 1000 — Intercom System User's Guide

User's Guide for the On-Q/Legrand inQuire™ 1000 Intercom System — covering Main Console, Room, Desktop, Patio, and Door Units, plus troubleshooting and warranty.

System Components

• Intercom Module: the "brains" of the system, typically installed in the On-Q enclosure. All Room, Door, and Patio Units and the Main Console connect to it via home-run Cat 5e cabling. It also powers the entire system.
• Main Console Unit: full intercom functions plus a bank of status LEDs showing which Room Units are talking, muted, or in monitor mode; a dedicated door release button; and a Talk Hands Free button.
• Room Unit: basic talk, talk-to-door, monitor, and mute functions. Up to 12 Room Units per system.
• Desktop Unit: same functionality as a Room Unit, but placed on a desktop/nightstand and connected to any Cat 5e outlet.
• Patio Unit: weather-resistant wall-mount unit with Room Unit functionality; door release may be disabled for security.
• Door Unit: lets a visitor press a chime button to notify occupants, who can then talk to the visitor and optionally release an electronic door latch (not included).
• Door Chime: add-on to the Intercom Module that sounds a chime on all units not in MUTE or MONITOR mode.

Main Console Unit Operation

• TALK: hold to speak to all active units; release when done. Voice is heard on any active Room, Patio, or Desktop Unit.
• DOOR: hold to speak to all Door Units; voice is also heard on active Room/Patio/Desktop Units.
• TALK HANDS FREE: press and hold to put all active Room Units into hands-free mode (their microphones activate without pressing TALK) for 20–30 seconds, or until pressed again.
• DOOR RELEASE: engages an installed electronic door release device while held; releasing re-locks the door.
• PATIO UNIT DISABLE: if a Patio Unit is on Port #11 with security mode enabled (shunt removed from J3 on the Intercom Module), simultaneously press and release TALK + DOOR RELEASE to temporarily disable/re-enable it. The Patio Unit's status LED blinks slow red then green when toggled.
• STATUS LEDs: Green = Room Unit talking; Red = Room Unit in MUTE (speaker/mic disabled); Orange = Room Unit in MONITOR mode (mic active). Pre-printed and blank labels are included to identify each LED.
• ANSWER LED: lights when the unit's microphone is active (while TALK or DOOR is pressed).
• VOLUME: 20 levels via up/down buttons with an LED bar; recommended to keep at the middle setting (3 LEDs) for best sound quality. LED changes may lag slightly behind button presses (roughly every 6th press).
• KEYPAD BRIGHTNESS: press both volume buttons simultaneously to enter adjustment mode, then use Up/Down to set backlight dim level; press both again or let it time out (~10s) to exit. Backlight is always full brightness while in use.

Room / Desktop / Patio Unit Operation

• TALK: hold to speak to all active units, including the Main Console.
• DOOR: hold to speak to all Door Units.
• MONITOR: press once to activate — mic stays on continuously, speaker disabled, and all sound in the room is broadcast system-wide (useful for baby/child monitoring). Multiple units can be in Monitor mode simultaneously. LED glows green. Note: a Door Unit chime push will not ring at a unit in Monitor mode.
• MUTE: press once to disable both speaker and mic for privacy (LED glows red). Multiple units can be muted at once.
• DOOR RELEASE: Room/Desktop Units have no dedicated button — press TALK + DOOR simultaneously to engage an installed door release device. (Patio Units have no door release function at all, for security.)
• VOLUME & KEYPAD BRIGHTNESS: same behavior as the Main Console (20 levels, middle recommended; brightness adjustment via simultaneous volume button press).

Door Unit

A visitor presses the Door Chime button, which sounds throughout the home at every active intercom unit (requires the Door Chime accessory). An occupant can press DOOR on any unit to talk to the visitor through the Door Unit's speaker/microphone, and optionally release the electronic door latch (device not included) to let them in.

Troubleshooting

For further help, visit www.onqlegrand.com or call 1-800-321-2343.

Warranty

Limited One Year Product Warranty: On-Q/Legrand warrants Warranted Products (bearing the On-Q name/logo) against defects in workmanship and materials under normal use for one year from original purchase date. On-Q's sole obligation is, at its option, to repair or replace with a comparable product; no liability for incidental, consequential, or punitive damages, or for related labor/shipping/service costs. Repaired/replaced products carry a 90-day warranty or the remainder of the original period, whichever is longer.

The warranty does not cover damage from improper wiring, misuse, unauthorized alteration, improper installation, electrical service interruptions, or acts of nature (lightning, floods, fire, etc). To obtain warranty service, contact an On-Q authorized Dealer/Installer within the warranty period with dated proof of original purchase.