On-Q/Legrand inQuire 1000 — Intercom System Installation Guide

Installation guide for the On-Q/Legrand inQuire 1000 Intercom System — a whole-home wired intercom with Main Console, Room, Desktop, Patio, and Door units connected to a central Intercom Module.

System Components

• Intercom Module: the "brains" of the system, typically installed in an On-Q enclosure. All Room, Door, and Patio Units, plus the Main Console, connect to it directly via home-run Cat 5e cabling. It also powers the whole system.
• Main Console Unit: full intercom features plus a bank of status LEDs showing which Room Units are talking, muted, or in monitor mode, a dedicated door release button, and a hands-free talk button.
• Room Unit: basic intercom functions — talk, talk-to-door, monitor, mute. Up to 12 per system.
• Desktop Unit: same functionality as a Room Unit but sits on a desk/nightstand, connecting to a Cat 5e outlet.
• Patio Unit: weather-resistant wall-mounted unit for outdoor use; door release functionality may be disabled for security.
• Door Unit: lets a visitor press a chime button to notify occupants; occupants can talk back and optionally release an electronic door latch (not included).
• Door Chime: add-on to the Intercom Module that sounds a chime on all units not in Mute or Monitor mode.

Installation Safety Precautions

• Installation instructions are intended for use by an authorized On-Q installer only — do not service, move, or change components unless qualified.
• Must be installed by an authorized On-Q/Legrand installer and conform to local building and electrical codes.
• Do not apply power to the Intercom Module until all system components are installed and wiring is properly terminated.
• Turn off power at the Intercom Module and unplug the power transformer before terminating, changing, or removing any wiring.
• Keep components away from heat sources (heating ducts/registers, stoves) and never install in a return air duct.
• The enclosure must be installed in a cool, dry area — never in an unheated garage, attic, or outside wall.
• Do not expose indoor-rated components to moisture — this creates electrical hazards, can render a component unusable, and voids the warranty.
• Only use On-Q/Legrand authorized components, modules, and devices — using others voids the warranty.
• Clean cover plates with a damp cloth only — no vacuum cleaners, liquid, or aerosol cleaners.

Wiring Specifications

Wiring Guidelines

• Do not exceed 25 lbs. of pulling force on cable; never splice or staple cables — use wire ties with screw mounts.
• Avoid running Cat 5 parallel to 120V/240V AC wiring or fixtures within 12 inches, and keep 12" separation from dimmer switches.
• If crossing AC wiring is unavoidable, cross at a 90° angle with at least 2 inches of separation.
• Maintain a minimum 1" bend radius; don't untwist Cat 5 conductors more than 1/2" at any termination point.
• Keep cables away from HVAC ducts or sharp edges; clearly label all cable runs at both ends.

Unit Placement Tips

Plan Room Unit and Main Console placement carefully before rough-in to avoid audio feedback. Avoid placing units back-to-back on a common wall (or if unavoidable, orient them to prevent feedback), avoid installing two intercom units in the same room, and avoid line-of-sight between one unit's speaker and another's microphone.

System Wiring Overview

Pre-Wiring (Rough-In) — During Construction, Before Drywall

• Main Console Unit: mounts in a standard 3-gang electrical box (enclosed box preferred over an open mud ring to reduce feedback). Requires TWO Cat 5e runs, labeled "Main 1" and "Main 2," run directly to the Intercom Module enclosure.
• Room Unit(s): typically installed on the same wall as the room's door; avoid placing units in the same stud cavity on opposite sides of a wall. Mounts in a standard 2-gang box. Requires ONE Cat 5e run per unit, labeled with the Room Unit number (max 12 units).
• Desktop Unit(s): connect to a Cat 5e outlet in a standard 1-gang box near the desk/nightstand location. Requires ONE Cat 5e run per unit, labeled accordingly (max 12 units).
• Patio Unit(s): installed on the exterior next to a patio door — use a heavy die-cast aluminum 2-gang weatherproof box for brick/cement exteriors, or a securely-framed heavy-duty box for vinyl/wood siding. Coordinate box depth and position with the masonry or siding contractor. Requires ONE Cat 5e run labeled "Patio Unit," connected to the Intercom Module's port 11/PATIO UNIT (this reduces max Room Units from 12 to 11).
• Door Unit(s): installed on the exterior next to an entrance door, following the same weatherproof box guidance as Patio Units. Requires ONE Cat 5e run per unit, labeled by Door Unit number (up to 3 units — the 3rd requires port 12/DOOR 3, which reduces max Room Units from 12 to 11).
• Intercom Module & Door Chime: rough-in the On-Q enclosure per its own instructions; the module and chime mount directly into the enclosure during trim-out (the Door Chime mounts on the back of the Intercom Module, no separate space needed).

Final Wiring (Trim-Out) — After Wall Coverings Are Finished

All units are terminated with RJ45 plugs (or 110 punchdown blocks for Door/Patio units) following the T568A color code: strip ~2" of cable insulation, untwist and arrange the pairs in color-coded order, crimp/punch down, then plug into the matching jack on the Intercom Module or unit. Each unit is secured into its gang box with included screws and finished with a decor plate.

• Main Console: terminate both "Main 1" and "Main 2" cables into their respective jacks on both the console and the Intercom Module, then label each Room Unit's status LED using the included labeling sheet (R1596).
• Room/Desktop/Patio/Door Units: terminate the labeled cable at each unit and at the Intercom Module, using RJ45 crimping for Room/Desktop units and 110 punchdown for Door/Patio units (weatherproofing gasket required for Door units).
• Door Chime: mounts onto the rear circuit board of the Intercom Module (power off first) — align the pin array with JP203, seat with slight downward pressure, and secure with the included hex nuts and washers.
• Intercom Module: terminate all cable runs (Room, Desktop, Patio, Door, Main Console) with RJ45 plugs following T568A before applying power. Plug each connector into its correct jack per your labeling. If a door release device is used, route its two conductors through the mounting bracket and terminate to the blue mounting block (JP202) on the rear circuit board, observing polarity. If using a 3rd Door Unit, plug it into port 12/DOOR 3 and remove the shorting block from pin #1 of JP100. Pin #2 of JP100 controls whether the Door Chime sounds at the Door Unit itself. Pin #3 of JP100 controls Patio Unit "Security Mode" — remove its jumper when a Patio Unit is installed on port 11 to allow temporarily disabling it from the Main Console.
• Note: only door release devices operating on 12VDC with a maximum 500mA current draw are compatible.

Operating the System

Main Console Unit

TALK communicates with all active units; DOOR communicates with all Door Units; TALK HANDS FREE puts all active Room Units into hands-free mode for 20–30 seconds (or until pressed again); DOOR RELEASE engages an installed door release device while held; PATIO UNIT DISABLE (if security mode enabled) temporarily disables the Patio Unit by pressing TALK + DOOR RELEASE together. Status LEDs per Room Unit: green = talking, red = muted, orange = in monitor mode with active microphone.

Room / Desktop / Patio Units

TALK communicates with all active units; DOOR communicates with Door Units; MONITOR keeps the microphone always active (speaker disabled) for baby-monitor-style use — LED glows green, multiple units can be in monitor mode simultaneously; MUTE disables both speaker and mic (LED glows red) for privacy. Room and Desktop units have no dedicated door-release button — press TALK + DOOR simultaneously to trigger it if a door release device is installed. Volume has 20 levels via two buttons (LED bar shows current level; middle position, 3 LEDs lit, is recommended for best sound). Keypad backlight brightness is adjustable by pressing both volume buttons together, then using volume up/down — the unit returns to normal after ~10 seconds of inactivity.

Door Unit

A visitor presses the Door Chime Button to sound a chime throughout the home; occupants press the DOOR button on any unit to talk with the visitor via the Door Unit's speaker and microphone, and may release the electronic door latch if equipped.

Troubleshooting

For more help, visit www.onqlegrand.com or call 1-800-321-2343.

Safety & Regulatory

This device complies with FCC Rules Part 15 — it may not cause harmful interference and must accept any interference received, including interference that may cause undesired operation. Tested and found to comply with Class B digital device limits, providing reasonable protection against interference in residential installations. Avoid using this product during electrical storms and postpone installation until there's no risk of thunderstorm/lightning activity in the area — an AC surge protector is recommended in the outlet used. Do not open the unit or perform servicing beyond what's in this manual; refer all servicing to qualified personnel. Installation must conform to national wiring codes and local regulations. Clean with a dry cloth only — no cleaning fluids or chemicals — and keep away from excessive heat, humidity, vibration, and dust.

Limited One-Year Warranty

On-Q/Legrand warrants Warranted Products (those bearing the On-Q name/logo) to be free from defects in workmanship and materials, under normal use, for one year from the original purchase date. On-Q's sole obligation is to repair or replace the product, at its option and expense — it is not liable for incidental, consequential, or punitive damages, or labor/shipping costs related to diagnosis, repair, or handling. Replacement products may be new, rebuilt, remanufactured, or reconditioned, and are themselves warranted for 90 days or the remainder of the original warranty period, whichever is longer.

This warranty does not cover damage from improper wiring, misuse, misapplication, abuse, improper servicing, unauthorized alteration, improper installation/operation, electrical service interruptions, or damage from lightning, floods, wind, fire, accidents, corrosive atmosphere, or temperature extremes. To obtain warranty service, contact an On-Q authorized Dealer or Installer within the warranty period with dated proof of original purchase.

Manufacturer

On-Q/Legrand Inc., 301 Fulling Mill Road, Suite G, Middletown, PA 17057. Phone: (800) 321-2343. Web: www.onqlegrand.com