Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
August 31, 2026 4 min read
Getting started guide for the HomeSeer HomeTroller Zee S2 smart home controller, covering setup, remote access, Z-Wave network configuration, and automation events.
The HomeSeer HomeTroller Zee S2 is a smart home controller with a built-in Z-Wave hardware interface. This Getting Started Guide covers initial hardware setup, web interface access, MyHomeSeer (MyHS) remote access, driver/plug-in installation, Z-Wave network setup, event automation, and recovery procedures.
Set Your System Password: The password screen appears on first run. You must set a system password to prevent unauthorized access — choose one that's secure but memorable.
MyHomeSeer Remote is a free cloud service for accessing your HomeTroller Zee from anywhere via browser or the HSTouch mobile app.
Your HomeTroller can now be accessed any time at myhs.homeseer.com.
Android: Install HSTouch from Google Play → Settings > MyHomeSeer → enter MyHS credentials → relaunch and choose MyHomeSeer.
iOS: Install HSTouch from the App Store → open Apple Settings > HSTouch settings → enter MyHS credentials in MyHomeSeer server settings → relaunch and choose MyHomeSeer.
The HomeTroller Zee S2 has a built-in Z-Wave hardware interface; other technologies require external hardware plus a software plug-in.
Note: Add = Include, Remove = Exclude, Copy = Replicate.
From VIEW > Device Management, click "Show All" to list devices. Click a device's Name hyperlink to edit its Configuration (name/location) or Z-Wave tab (parameters/settings). Use the Control column's buttons/sliders to test and operate devices directly.
An event consists of a trigger and one or more actions (e.g., Trigger = sunset, Action = turn lights on):
| Symptom | Cause | Solution |
|---|---|---|
| Unit won't power on | AC adapter unplugged/bad, power cable bad | Plug in adapter; contact HomeSeer if still failing |
| Powers on but won't boot | USB hardware conflict, software/hardware failure | Detach USB device and reboot; contact HomeSeer |
| Z-Wave devices won't include | Device previously on another network; device/Z-Stick failure | Use Exclude to reset the device, then retry; replace device or contact HomeSeer |
| HSDiscover can't locate device | Unit not powered/booted/connected to LAN | Power on, wait 2 minutes, connect to router and reboot |
| Door locks / sensors won't include or respond | Inclusion process incomplete | Exclude and repeat the "Including Battery Powered Devices" procedure |
| Wi-Fi not connecting | Incorrect SSID/password | Contact HomeSeer |
Use this if your HomeTroller becomes unresponsive or inaccessible: navigate to the unit's IP address followed by :911 (e.g. http://192.168.2.50:911). Options include resetting a forgotten password or crashed plug-in (Option 1), reverting/updating firmware (Option 2), updating the Recovery Utility, or returning to find.homeseer.com.
Use only after 911 recovery fails and after contacting HomeSeer support — this wipes existing data. Back up your HS3 configuration via Tools > Setup first.
HomeSeer — 10 Commerce Park North, Unit #10, Bedford, NH 03110
www.homeseer.com · 603-471-2816
Sign up to get the latest on sales, new releases and more …