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  • HomeSeer HomeTroller SE3 — Quick-Start Setup Guide

    September 08, 2026 4 min read

    Quick-start setup guide for the HomeSeer HomeTroller SE3 home automation controller.

    Full text manual (for reference)

    Quick-start setup guide for the HomeSeer HomeTroller SE3 home automation controller — covering hardware installation, network access, Z-Wave device inclusion/exclusion, event creation, and troubleshooting.

    Step 1 — Initial Setup

    Hardware Installation

    • Unpack the HomeTroller and AC power supply
    • Connect a monitor, mouse, and keyboard for initial setup (also accessible remotely via VNC or find.homeseer.com)
    • Connect an Ethernet cable to the HomeTroller and to a network port on your router
    • Connect the AC power adapter to begin the boot process; allow the unit to fully boot

    Accessing the Web Interface

    1. Navigate to http://find.homeseer.com
    2. Click "Search" — your HomeSeer system will appear at the bottom
    3. Click the IP address hyperlink to access the system's web interface

    Changing Username and Password

    Default username: default, default password: default. It's highly recommended to change these to something more secure.

    1. Go to Tools menu → Setup
    2. Click the Network tab → Web User Settings
    3. Enter a User Name and Password, choose User Rights
    4. Click Add User (or Delete to remove a user)

    Updating and Time Zone

    Be sure to set the time zone and check for/install updates. HomeSeer checks for updates on boot; you may need to restart the HomeTroller or restart HS3 to complete an update. Set the time zone by double-clicking the system tray clock and choosing Change Time Zone.

    Step 2 — Using RealVNC for Remote Access

    RealVNC (pre-installed) allows access to the Windows® interface of the HomeTroller from any remote computer via LAN or the internet.

    From Your Home Network

    1. Open a Java-compatible browser and enter http://HomeTroller:5800 (or the LAN IP, e.g. http://192.168.0.100:5800)
    2. Click "run" if a security message appears
    3. Click "OK" on the VNC Viewer Connection Details box
    4. Enter password "hsthst" at the VNC Authentication prompt

    From the Internet

    1. Enter http://[IP Address]:5800 in a Java-compatible browser
    2. Click "run" if prompted, click "OK" on Connection Details, enter password "hsthst"

    Note: If your internet connection is behind a firewall/router, open port 5800 to allow remote access.

    Step 3 — Z-Wave Network Setup

    Including Externally Powered Devices (switches, receptacles, plug-in modules)

    Z-Troller (requires Serial-to-USB Converter Cable):

    1. Press and hold the Add button to enter inclusion mode (requires AC or battery power)
    2. Position within 1–3 feet of the Z-Wave device, press its network button/paddle. LED will say HOLD, then show the node number
    3. Repeat for each device

    Z-Stick:

    1. Press/release the round button to enter inclusion mode (blue LED blinks slowly)
    2. Position within 1–3 feet of the device, press its network button. LED glows solidly ~2 seconds if successful, then resumes blinking
    3. Tap the button again to exit inclusion mode when finished

    Including Battery Powered Devices (door locks, sensors)

    1. Position the device within 1–3 feet of the HomeTroller (Z-Wave Controller must be plugged in)
    2. From the web interface: PLUG-INS → Z-Wave → Controller Management
    3. Expand your Z-Wave Controller section, open Actions → "Add/Include a Node"
    4. Click Start; activate the network button on the device and watch the log window for "Finished with Replication process"

    Excluding Devices

    Z-Troller: Hold the Delete button to enter exclusion mode, then press the device's network button/paddle within 1–3 feet — LED shows HOLD then DONE.

    Z-Stick: Hold the round button 3 seconds (LED blinks rapidly), then press the device's network button within 1–3 feet — LED glows solidly ~2 seconds then resumes rapid blinking.

    Step 4 — Importing, Editing and Controlling Devices

    Importing Z-Wave Devices

    1. PLUG-INS → Z-Wave → Controller Management
    2. Actions → "Import Node Info from Controller and Scan Devices"
    3. Click Start; wait for "Finished with Z-Wave device synchronization"

    Editing and Controlling

    1. VIEW → Device Management, click "Show All"
    2. Click a device Name to edit name/location/properties
    3. Use the Control column buttons to operate the device

    Step 5 — Creating Automation Events

    An automation event = a trigger + one or more actions. Example: turn on lights at sunset.

    1. VIEW → Events
    2. Rename event group ("New Group" → e.g. "Lighting")
    3. Expand "New Event", rename (e.g. "Lights on at Sunset")
    4. In the Trigger section, choose "The Time Is…" → "The Time is Sunset"
    5. In the Actions section, choose "Control a Device" → select the device and on/off method

    Step 6 — HS3 Icons

    HS3 uses icon buttons throughout the interface for Add/Delete, Copy Event, Standard/Advanced Editing, Toggle Edit Mode, Enabled/Disabled, Error Communicating, Expand/Collapse Section, Marked Devices Shown/Hidden, Access Log Settings, Poll Devices for Status, Reset Layout to Default, Run Event, Devices Ungrouped/Grouped, Add a Keyword or Pair, and Group Conditions used/not used. Hover over any icon to see a tooltip description — many icons are multi-functional.

    Step 7 — Troubleshooting

    All customers have lifetime support: 30-day priority phone support, then Help Desk (helpdesk.homeseer.com) and Message Board (board.homeseer.com).

    Symptom Cause Solution
    Unit won't power on AC adapter unplugged / bad; power cable bad Plug in adapter; contact HomeSeer
    Unit powers on but won't boot USB hardware conflict; software/hardware failure Detach USB device and reboot; contact HomeSeer
    Z-Wave devices cannot be included Device was previously installed on another network; device or Z-Stick failure Use "Exclude Device" to reset, then retry; replace device; contact HomeSeer
    HSDiscover cannot locate device Unit not powered on / not fully booted / not connected to LAN Power on; wait 2 minutes for boot; connect to router and reboot
    Door locks / sensors won't include or can't be controlled Inclusion process incorrect or incomplete Exclude devices and repeat the "Including Battery Powered Devices" procedure
    All other problems Contact HomeSeer

    Manufacturer Contact

    HomeSeer Technologies
    10 Commerce Park North, Unit #10
    Bedford, NH 03110
    www.homeseer.com
    603-471-2816