Chamberlain Smart Garage Hub (MYQ-G0301) — Wi-Fi Connection Troubleshooting

Overview

Troubleshooting guide for connecting the Chamberlain Smart Garage™ Hub (MYQ-G0301) to your Wi-Fi® network. If the hub won't connect, this guide walks through erasing the Wi-Fi settings and, if needed, restoring the hub to factory default.

Erase Wi-Fi Settings

Erasing the Wi-Fi settings lets you reset just the Wi-Fi configuration on the Smart Garage Hub without losing other programming.

1. The green LED on the Smart Garage Hub must be on or blinking before you can erase the Wi-Fi settings.
2. Press and hold the settings button (gear icon) on the hub until the blue LED blinks. The Wi-Fi is now ready to be set up again.

Restore Factory Default

Warning: Restoring factory default erases the Wi-Fi settings, door sensors, removes the device from the MyQ account, and erases any remotes or keyless entries programmed to it.

1. Press and hold the settings button (gear icon) on the hub until the blue LED blinks, then release.
2. While the blue LED is blinking, press and hold the settings button again until the blue LED pauses, then blinks or beeps. The Smart Garage Hub is now set to factory default.

Troubleshooting Note

If the lights on the hub are blinking blue and green simultaneously, you will need to unplug your router to erase the Wi-Fi settings or restore factory default.

Manufacturer

©2017 The Chamberlain Group, Inc. All Rights Reserved. Chamberlain, the Chamberlain logo, MyQ® and the MyQ® logo are registered trademarks of The Chamberlain Group, Inc. Wi-Fi® is a registered trademark of the Wi-Fi Alliance.