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  • ABB Welcome M22401-W 4.3" Wi-Fi Video Hands-Free Indoor Station — Specification Sheet

    September 08, 2026 2 min read

    Specification sheet for the ABB Welcome M22401-W 4.3" Wi-Fi video hands-free indoor station for door-entry systems.

    Full text manual (for reference)

    Specification sheet for the ABB Welcome™ M22401-W 4.3" Wi-Fi Video hands-free indoor station — a video door-entry indoor station that connects to outdoor stations, guard stations, and other indoor stations, with local Wi-Fi connectivity for up to 8 App seats.

    Overview

    The M22401-W is used to initiate and receive communication with outdoor stations, guard stations, and other indoor stations in an ABB Welcome door-entry system. It's easy to install, requiring only a single pair of non-polarized wires, and connects to your local Wi-Fi network to extend video door-entry access to a smartphone app. It can be surface- or table-mounted.

    Front Panel Controls

    • 4.3" IPS screen
    • Communication button: Press to activate two-way audio within 30 seconds of an incoming call; press again to end the call.
    • Programmable button: Can be set to release the outdoor station's 2nd lock, call the guard unit, place an intercom call, or control a switch actuator.
    • Unlock button: Press at any time to open the door. Hold for more than 3 seconds during an incoming call to enable auto-unlock (door opens automatically after the call).
    • Mute button: In standby, mutes this station's ringtone (short press) or all stations in the apartment (long press). During a call, rejects it; during conversation, mutes the mic.
    • Surveillance button: In standby, press to view the outdoor station and any external cameras.
    • Setting button: Enters device setting mode.

    Rear / DIP Switch Configuration

    • Outdoor station selector switch: Sets the address of the default outdoor station.
    • Indoor station selector switch: Selector X10 sets the tens digit, X1 sets the units digit; dip switches X100/X200 set the hundreds digit of the station address.
    • Master/slave function switch: Only one indoor station per apartment should be set to "Master" (ON = Master).
    • Terminal resistor switch: In video or mixed audio/video installations, set to "RC on" on the last device of the line (ON = RC on).
    • Bus connector (a, b): Bus wiring terminals.
    • Doorbell pushbutton input: Non-LED pushbuttons only.
    • Local power supply connector: Only applies to model M22403-W.
    • Setting button: Press to enter setting mode.
    • Microphone / Speaker

    Specifications

    Spec Value
    Display resolution 480 x 272 pixels
    Display size 4.3"
    Operating temperature 14°F to 131°F
    Ingress protection IP30
    Bus voltage 20-30 VDC
    Product dimensions 5.125" x 4.375" x 0.75"

    System Addressing

    In a multi-unit ABB Welcome system, indoor stations (M2304/M2300 series distributors) are typically assigned sequential addresses (e.g. Addr-01 through Addr-08) so each unit routes calls to the correct apartment/indoor station.

    Support

    ABB Inc. — Electrification Products
    860 Ridge Lake Boulevard, Memphis, TN 38120
    USA Technical Support: 888-862-3289 (7:00 a.m.–5:00 p.m. CST, Mon–Fri)
    Email: eppc.support@us.abb.com
    www.abb.com/door-entry-system-us