Sensative Strips Guard — Limited Warranty

Limited warranty terms for Sensative Strips sensor products, including the Strips Guard door/window magnetic sensor.

Product Warranty

Sensative AB ("Company") warrants to the original end-user purchaser ("Purchaser") that Strips ("Product") will be free from substantial defects in material and workmanship from the date of delivery, for a period of twelve (12) months ("Warranty Period"), subject to proper installation, operation, and maintenance as described in the User Manual (available at www.sensative.com/strips_tips). The Company does not warrant that the Product will operate uninterrupted or error-free, or that all deficiencies, errors, or non-conformities will be corrected. The warranty extends only to the original Purchaser and is not transferable.

Warranty Exclusions

The warranty does not cover problems or damage resulting from:

• Mechanical and/or transport problems
• External causes: accidents, acts of God, disasters, weather, air pollution, abuse, misuse, misapplication, or equipment causing electrical/RF interference violating FCC or other standards
• Negligence, improper handling, or failure to follow the User Manual
• Operating and storage problems; electrical power and/or telecommunications issues
• The network or other products in the network
• Change of window/door position
• Unauthorized accessories, attachments, or modifications to the Product
• Failure to follow installation/maintenance instructions in the User Manual
• Physical damage (cracks, fractures, cuts, abrasions, deformation) from impact, dropping, improper use, or other objects
• Service performed by anyone other than an authorized Company representative
• Products used commercially, or goods/services not obtained from the Company
• Any Product with a removed or defaced Company serial number

Claims Procedure

Warranty claims are handled at www.sensative.com/Strips_tips. Claims must be filed with the Company by the Purchaser within 30 days of the problem's manifestation. All claims of any kind related to the sale of the Product must be made in writing to the Company within 30 days of delivery (or the fixed delivery date, in the event of non-delivery), or they are deemed waived.

Liability & Remedy

The Company disclaims all warranties not expressly stated, including implied warranties of merchantability and fitness for a particular purpose, to the extent allowed by local law. The Company is not liable for indirect, incidental, punitive, special, or consequential damages, or loss of profits/revenue/use. The Purchaser's exclusive remedy is limited, at the Company's option, to replacement or repayment of the Product price for the affected portion of the Product. These remedies do not affect rights the Purchaser may have against the distributor, service provider, or retailer.

Disclaimer

The Product uses radio to wirelessly communicate data between itself and other devices. Radio communication is inherently not always 100% reliable, and as such, the Product should not be used in situations in which life and/or valuables are solely dependent on its function.

Safety Warnings

• Do not expose the product to extensive temperature, fire, chemicals, or explosives
• Do not bring the product into contact with food or foodstuff
• Do not disassemble the product; do not recharge, discharge, short-circuit, or incinerate the battery
• Do not keep the product near explosive gases
• Do not place the product in a microwave, oven, washing machine, laundry dryer, or other heat-producing appliance
• The product uses strong neodymium magnets — hazardous if swallowed; keep away from children at all times
• Magnets in the product can interfere with or damage magnetic media, hard drives, TVs, magnetic storage, pacemakers, and other sensitive electronics
• Do not dispose of as unsorted municipal waste — use separated electronics collection facilities

Regulatory Notices

FCC (USA): This device complies with Part 15 of the FCC Rules. Operation is subject to: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Human proximity to the antenna must not be less than 20cm (8 inches) during normal operation. No changes to the equipment are permitted without Company authorization.

Industry Canada: This device complies with Industry Canada / ISED license-exempt RSS standard(s). Operation is subject to: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation. A minimum 20 cm spacing must be maintained between the antenna and any person's body during wireless operation, per RSS-102 §2.5.2.