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September 08, 2026 4 min read
Complete user manual for the ABB-Welcome M2303 Guard Unit — a 4.3" touchscreen indoor station covering controls, menus, jumper settings, technical specs, and mounting/installation instructions.
The ABB-Welcome M2303 Guard Unit is a 4.3" touchscreen indoor station for the ABB-Welcome door communication system. It functions as a monitoring/security station — handling incoming calls from outdoor stations and other indoor stations, surveillance of connected cameras, switch actuator control, and system-wide settings management. It must be installed only in dry indoor rooms and operates exclusively with other ABB-Welcome system components.
| Control | Function |
|---|---|
| Handset | Pick up to activate communication within 30 seconds of an incoming call; hang up to end the call. |
| 4.3" Touchscreen | Primary interface for all menus and settings. |
| Unlock button | Opens the door at any time. Slow LED flash = incoming call; rapid flash = system busy or door held open past the set time (requires a connected sensor). |
| Surveillance button | In standby, press to view the default outdoor station's camera. |
| Programmable buttons 1–3 | Configurable for additional functions (e.g. switch actuator control). Button 1 defaults to releasing the lock connected to an outdoor station (COM-NC-NO). |
| System setting button | Enters system settings for device configuration. |
The home/start screen provides quick access to: Intercept settings, Communication menu, Surveillance, Switch actuator menu, User list, History (events/alarms from indoor stations), Basic system settings (ringtone, volume, language), Advanced system settings (switch actuator setup, user list management), Date/time settings, plus status icons for cleaning-lock mode, new alarm history, new call history, and active intercept mode.
Displays contact details for each entry: User Name, Logic Address, and Physical Address — accessed by pressing "View" from the contact list. Up to a configurable number of users can be stored and managed here.
The Information screen shows Flash Version, MCU Version, the Guard Unit's own address, and the Default Outdoor unit number — plus a QR code linking to device-specific instructions. Useful for firmware verification and addressing checks during install/troubleshooting.
Advanced settings (switch actuator setup, user list management, call code, password, factory reset) are protected by a password. Default password: 345678. Change this after installation via Password Settings (enter a new 6-digit password, confirm, then OK).
Reset Factory Default prompts "Are you sure to reset?" with OK/Back options. If the system password is forgotten, hold "0" while pressing "11411" within 120 seconds of power-on to enter Engineer Mode, from which you can reset the password or clear all data (switch actuator lists, user lists, history, etc.).
| Jumper | Function |
|---|---|
| Station | Sets the address of the default outdoor station. |
| X1 | Sets the address of the guard unit itself. |
| Master/Slave | Exactly one guard unit per building must be set "Master" (M/S on); all others must be "Slave" (M/S off). |
| Terminal resistor (RC) | In video or mixed audio/video installations, set RC on for the last device on the line. |
| a/b, DC/GND | a/b = bus connection, DC GND = additional power supply. |
| USB | Connects to a PC to upload/download configuration (e.g. contact lists). |
| Display resolution | 480 x 272 |
| Display size | 4.3" |
| Operating temperature | -10°C to +55°C |
| Storage temperature | -40°C to +70°C |
| Protection rating | IP 30 |
| Single/fine-wire clamps | 2 x 0.28 mm² – 2 x 0.75 mm² |
| Bus voltage | 20–30 V |
| Size | 144 x 198 x 45 mm |
Use only your finger or a plastic stylus on the touchscreen — hard or sharp objects can damage the screen surface. Clean with a soft cloth and commercial glass cleaner only; never use abrasive cleaning agents.
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