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ABB-Welcome IP Video Single Family Home Kit

SKU: ABBM20702

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WARNING: Cancer and Reproductive Harm –


Intercom Kit for Local & Remote Door Answering

When a visitor comes to your door, answer it remotely through an indoor intercom or your mobile device by setting up the ABB-Welcome IP Video Single Family Home Kit. This complete video door intercom system comes with an outdoor station with a speaker, microphone, and camera and an indoor station with a hands-free intercom and video screen. It also includes the IP Gateway, which allows you to answer your door and speak with visitors through mobile devices. Finally, the kit includes the required system controller and mounting box. Once set up, the system allows you to not only talk with and see visitors, but also optionally connect an electric lock for remote unlocking, and even optionally switch on a light through the indoor station.

  • Provides audio communication with visitors at your door
  • Indoor station with color screen displays video from outdoor camera
  • Calls are initiated either by the visitor or by the resident
  • Supports up to four Internet-enabled devices (smartphones and tablets)
  • Free app for iOS and Android mobile devices
  • Can optionally trigger a door strike release and/or switch on a light

Kit Includes

  • 7" All-Touch Video Hands-Free Indoor Station, White (M22331-W)
  • Video Outdoor Station, 1 Round Pushbutton, Stainless Steel (M21321P1-S)
  • IP Gateway (83342-500)
  • System Controller (M2300)
  • Aluminum Flush-Mounted Box, 3-Gang/Module (41023F)

Kit Components

7" All-Touch Video Hands-Free Indoor Station

This is the most feature-rich indoor station for the ABB Door Entry System. It allows you to talk with visitors at your door and see them on the touchscreen, talk room-to-room with people in your home, send SOS emergency alarms to a Guard Unit (sold separately), and control auxiliary functions. When the station rings, simply press a button to answer. The built-in speaker and microphone provide clear audio communication, and the six touch-sensitive buttons make it easy to access other functions in the system.

  • Provides audio communication with outdoor stations
  • Supports room-to-room and broadcast communication
  • 7" color touchscreen displays video from system cameras
  • Touchscreen and buttons provide quick access to various functions
  • Takes 3 photos and plays voice message in resident's absence
  • Stores photos to SD card (not included) for custom capacity

The station has five touch-sensitive buttons that are pre-programmed for various functions, and one that is custom programmable. These buttons function as follows:

  1. Communication: Answers and ends calls.
  2. Door Opener: Unlocks an electric door lock (not included).
  3. Mute: Switches off the microphone of the indoor station during a conversation, preventing the visitor at the front door from listening in. It can also be used to switch off the bell. The bell switches back on automatically after 10 hours.
  4. Programmable: For a customized function, e.g. intercom, second lock control, relay actuator control for light switch or additional lock, etc.
  5. Snapshot: For taking a photo of visitors at the front door during communication.
  6. Settings: For configuring the device.

Video Outdoor Station with 1 Round Pushbutton (Stainless Steel)

The Video Outdoor Station is a pre-assembled four-module outdoor station that includes the Camera Module (M251021C), Audio Module (M251021A-A), and Pushbutton Module with 1 Button (51011P1), as well as the required 3-module Aluminum Faceplate (51023CF-A). This configuration allows a visitor to initiate a call by pressing the pushbutton and to talk with the resident, while the resident can view visitors through the camera from a video indoor station. The station also supports connection of up to two electric door locks for remote door strike release through your indoor station or mobile device.

  • Built-in speaker, microphone, and two door lock terminals
  • Wide-angle camera with manual view adjustment
  • Built-in IR lighting provides clear night vision
  • Activated by indoor station or built-in pushbutton
  • Adjustable lock release time and speaker volume
  • Integrated optic sensor for day/night mode

With a built-in speaker and microphone hidden behind a solid aluminum face (no speaker holes), the Audio Module provides two-way communication and can optionally trigger an output. The module allows you to connect an electric lock for remote door unlocking. No independent power supply is needed for the lock. A second terminal for a second lock is also available. The lock release time is adjustable for security.

When a visitor presses the Pushbutton to initiate a call, one of the Audio Module's three status LEDs indicates whether the call is successfully made or the system is busy. If the call is successful, the call LED illuminates. A second LED illuminates when communication is possible, and the third LED illuminates if the resident has remotely unlocked a connected door for the visitor to enter.

The live video feed from the Camera Module's wide-angle camera can be viewed anytime through the Video Indoor Station. Built-in IR lighting ensures you can see clear images even at night, and a built-in heater prevents fog from covering the lens and obscuring your view. Furthermore, the camera's scratch-resistant and fire-resistant finish helps prevent vandalism.

IP Gateway

The ABB IP Gateway enables remote Internet access for your system, allowing you to answer calls and control output functions from a mobile device through the free "ABB Welcome" app for iOS and Android mobile devices. When your system receives a call from an outdoor station, the call is immediately directed to your connected smartphone or tablet. Simply bring up the app to talk with the person at your door.

  • Enables remote Internet access to the ABB system
  • Allows remote call answering, door unlock, etc.
  • Connects to Internet via Wi-Fi or 3G/4G service (not included)

Please note, your mobile device must have the app running in the background in order to receive calls. You can optionally enable the system to call your phone number directly for audio communication by using this IP Gateway in conjunction with the Telephone Gateway (model 83350-500, sold separately), which does not require an app.

System Controller

As the brains of the system, the controller connects the included stations together, allowing communication between them. Each component connects to the controller with two wires. Suitable wire (sold separately) includes doorbell wire, Cat5, coax, or any other one pair of twisted pair wiring (no need to double up). Overheat, short-circuit, and lightning protection help prevent damage to your system.

Installation Details

Both the indoor and outdoor station wire into the System Controller, each using two wires.

The Video Hands-Free Indoor Station can either surface-mount to the wall using its screw holes, desktop-mount it into an ABB Desktop Bracket (42311D, sold separately). After the station is wired into the controller, it simply snaps into the bracket.

The Video Outdoor Station installs into the included 3-gang Flush-Mounted Box, along with the included faceplate. The box can be either recessed into the wall or surface-mounted onto the wall. When surface-mounting, a same-size Rain Hood (sold separately) is required.

The ABB IP Gateway also wires into the System Controller. Once connected to the controller, it needs to be connected to the Internet and configured through the online ABB portal, where you will log into your free account. (A software update may also be required.) Through the portal, you can manage settings, connect your mobile devices, adjust access rights for each device, and more.

The Gateway and the System Controller are designed to mount onto a DIN rail (not included) according to DIN EN 500022.

ABB: Power & Productivity for a Better World

ABB (ASEA Brown Boveri), officially branded the ABB Group, is one of the most expansive engineering corporations in the world. From its hometown in Zurich, Switzerland, this Swedish-Swiss power and automation manufacturer spans across ~100 countries, bringing its technology to every corner of the globe. With history harking back to the 1880's, ABB is a renowned behemoth of cutting-edge development. Create a better world in your own corner of the world with products by ABB.



  • DSL-6000 Internet connection or faster
  • Minimum 3G (UMTS) mobile Internet
  • Android 4.0 or higher, or iOS 4 or higher

Technical Details

  • Manufacturer Part #: M20702
  • Warranty: 2 Years

7" All-Touch Video Hands-Free Indoor Station, White (M22331-W)

  • Display Resolution: 800 x 480
  • Display Size: 7 inches (17.8 cm)
  • Operating Temperature: -13° to 131°F (-25° to 55°C)
  • Storage Temperature: -40° to 158°F (-40° to 70°C)
  • Protection: IP30
  • Single-Wire Clamps: 2 x 0.28 mm2 – 2 x 1 mm2
  • Fine-Wire Clamps: 2 x 0.28 mm2 – 2 x 1 mm2
  • Bus Voltage: 20-30V
  • Dimensions: 6.1 x 8.58 x 1.14 inches (155 x 218 x 29 mm)

Video Outdoor Station, 1 Round Pushbutton, Stainless Steel (M21321P1-S)

  • Dimensions: 0.79 x 4.92 x 0.75 inches

Camera Module (M251021C)

  • Operating Temperature: -40° to 158°F (-40° to 70°C)
  • Protection: Waterproof: IP54; Vandal-proof: IK 07
  • Bus Voltage: 20-30VDC
  • Dimensions: 2.83 x 3.82 x 1.61 inches

Audio Module (M251021A-A)

  • Material: Aluminum
  • Dimensions: 2.83 x 3.82 x 1.5 inches
  • System Approvals: UL, FCC, CE, CSA, EAC, CB, C-Tick

Aluminum Faceplate, 3-Gang (51023CF-A)

  • Material: Aluminum
  • Size: 1/3
  • Dimensions: 10.79 x 4.92 x 0.75 inches

IP Gateway (83342-500)

  • Operating Temperature: -13° to 131°F (-25° to 55°C)
  • Protection: IP20
  • Single-Wire Clamps: 2 x 0.28 mm2 – 2 x 1 mm2
  • Fine-Wire Clamps: 2 x 0.28 mm2 – 2 x 1 mm2
  • Bus Input Voltage: 20-30VDC
  • Size: 10 TE

System Controller (M2300)

  • Operating Temperature: -13° to 131°F (-25° to 55°C)
  • Storage Temperature: -40° to 158°F (-40° to 70°C)
  • Protection: IP20
  • Single-Wire Clamps: 2 x 0.28 mm2 – 2 x 1 mm2
  • Fine-Wire Clamps: 2 x 0.28 mm2 – 2 x 1 mm2
  • Mains Voltage: 100-240V, 50/60 Hz, 1A
  • Bus Voltage: 28 ± 2VDC, 1.2A
  • Size: 8U
  • Dimensions: 3.54 x 5.67 x 2.56 inches

Aluminum Flush-Mounted Box, 3-Gang/Module (41023F)

  • Material: Anodized aluminum
  • Size: 1/3
  • Dimensions: 10.71 x 4.88 x 1.81 inches

System Capacity

  • 9 Guard Units per System
  • 60 Buildings per System
  • 250 Indoor Stations per Building
  • 9 Outdoor Stations per Building (including gate and other outdoor stations)
  • 2 Locks per Outdoor Station