Shop Now. Pay Over Time with Klarna.

Home Controls is pleased to announce a new partnership with Klarna, a buy now, pay later service that gives our customers a better shopping experience by giving customers more time to pay for their orders. Now at checkout, there are additional payment options provided by Klarna that offer greater flexibility for making purchases. Klarna makes shopping for home automation and security devices smarter, not harder. 

How Does Klarna Work?

• Add item(s) to your cart
• At checkout choose
• Select your payment plan
• Complete your order at checkout

Klarna offers 3 distinct methods of payment for customers at checkout. 

Purchases made through Klarna do not lower the total price of an order; it only splits up the cost into smaller payments and/or delays when those payments are made. No additional interest or fees are added to an order as long as payments are made on time.

Pay Now

Pay the full order amount at checkout.

4 Interest-Free Payments*

Split your order into 4 payments, paid every 2 weeks, so you can spread out the cost of your order over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time. More information in the Pay Later in 4 installments terms.

Pay in 30 Days*

Try out what you ordered before payment is processed. Payment is delayed up to 30 days after your order has shipped. No interest or added fees when you pay on time. Make payments online or in the Klarna app after trying out the product. More information in the Pay Later in 30 Days terms.

*CA residents loans made or arranged pursuant to a California Financing Law license.

What is Klarna?

See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, Klarna’s Customer Service is there for you.

FAQ

Don’t see your question here? Check out Klarna’s full FAQ page at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.

What happens if I make a return?

If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.

There's something wrong with my order. Do I still need to pay for it?

You do not need to pay for goods that are damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.

I have not received my order. What happens to my statement?

You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.

My statement is incorrect. What should I do?

If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.

About Klarna

Klarna is on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. They accomplish this by giving you the benefits of convenience, perks and inspiration. Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250000+ retailer’s payment solutions.

For more questions about Klarna, visit their customer support page where you can find commonly asked questions and other information.

For professional product advice & technical support, call Home Controls at (858)-693-8887 or email us at techsupport@homecontrols.com.