Rest Assured, You're Covered with the Home Controls Guarantees
Guaranteed! The friendliest, most helpful service available, backed by the President of Home Controls. We promise to treat you with care and respect before and after the sale, or our President, Ken Kerr, will step in and help you himself.
Guaranteed! High quality technical support, product advice, pre-designed systems before and after a sale, and DealerFirst! membership is always FREE. Even custom system designs are FREE with a small product deposit. Our Design Services »
Guaranteed! Lightning-fast same-day shipping on in-stock orders placed by 3pm PT, regardless of shipping method. Anytime an order placed prior to 3pm PT will not ship same-day, you will be given a prompt estimate of when it will ship or the shipping cost for your next order is FREE! Our Shipping Policy »
Guaranteed! Returns processed with urgency (typically within one business day from when return is received). We even give your money back the same way you paid … no house credits to keep track of. Our Returns Policy »
Guaranteed! HCI continually provides the most comprehensive, current and valuable dealer training available through the Residential Integrator School (RIS). If you are unsatisfied for any reason after attending 4 hours of any RIS course, we will refund 100% of your tuition. Read more about RIS »
Guaranteed! HCI offers the strongest money-saving benefits to our dealers, including FREE shipping on qualifying orders, 2% annual product credit for Gold Dealers, marketing support for Gold and ConnectHome dealers and much more! Our Dealer Programs »
Guaranteed! Your feedback is taken very seriously and we welcome your input. Comment through email, by phone, though our online forms, or rate us with a quick 2 question survey. Get involved by subscribing to our HCI Blog where you can post comments, emailing your project images to the webmaster, or even stopping by our headquarters for a chat! Visit our Blog »
Guaranteed! The lowest prices on new, in-stock product & backed up by our guarantee of price matching for up to 30-days after your purchase! If you find a lower price, call Customer Service at 1-800-266-8765 or FAX proof-of-price to 1-858-693-8892 and we will refund you the difference.
"You can shop with Confidence at Home Controls!"