EASY-TO-USE TROUBLESHOOTING 'TREES' TO IDENTIFY SOLUTIONS

Solve installation challenges and performance issues quickly with field-proven troubleshooting techniques. Know the right questions to ask and actions to take when faced with a problem. Both new and seasoned installation technicians will turn to easy-to-use troubleshooting 'trees' to identify specific problems and derive successful solutions in numerous residential systems and performance categories including:

• General Wiring
• Ground Loops
• Audio
• Computer Network
• Video
• Wireless
• Satellite
• Home Control
• Home Theater
• Media Servers
• Telephone

Resource documents and tips help diagnose a problem, determine the appropriate actions, and implement the solution.

Materials Included

• CD with files – contains a menu system to guide the Troubleshooting process.

BUILD YOUR FUTURE ON A SOLID FOUNDATION

The foundation of Bedrock Learning is based on more than 30 years of training and curriculum development experience, and 20+ years experience in the residential technologies industry. Founded by internationally recognized industry pioneer Helen Heneveld, their team provides a comprehensive training solution designed for home technology professionals and associates seeking to learn about and succeed in this growing industry.

Solve these problems and more, for your clients:

• The music system sounds distorted
• The picture is messed up on my TV downstairs
• The remote control doesn’t always work
• My new computer can’t connect to the Internet
• Home theater doesn’t sound right
• Certain satellite channels don’t work and they should
• Sound cuts out when the volume is turned up
• The kitchen phone has intermittent static